At the intersection of caring

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Today’s wake-up call arrived in this email:

The other person is always right

Always right about feelings.

About the day he just experienced.

About the fears (appropriate and ill-founded) in his life.

About the narrative going on, unspoken, in his head.

About what he likes and what he dislikes.

You’ll need to travel to this place of ‘right’ before you have any chance at all of actual communication.

This is the synchronicity of the universe. This is the message I needed to hear today from Seth Godin, the author of 18 books that have been bestsellers around the world. Seth writes about the post-industrial revolution, the way ideas spread, marketing, and most of all, changing everything. You might be familiar with his books Linchpin, Tribes, The Dip and Purple Cow.

And here’s a related blog post from Seth worth reading today, If not now, when?

Embrace caring. Imagine what you can do through change.

A leader is…

When I read Rob La Gesse’s recent LinkedIn post, Random Thoughts on Leadership, I thought about my career and work experience, and began reminiscing about some of my former managers.

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To me, the best bosses are smart leaders who value you as a person and co-worker. They challenge and motivate you to do your best work. They listen to what you have to say, and even if they don’t agree, you come away knowing you had a fair hearing.

They value communication and don’t shy away from tough conversations. They’re fair. Leaders are invested in their employees’ success.

A great leader sees you as a colleague with the skills and talents to complement their knowledge and experience. Teamwork is more than a word to them. They encourage, applaud and model the behavior.

A true leader is fearless. They’re someone you want on your side. They’re always learning, and expect you to do the same.

I’ve been fortunate to work with some awesome leaders and managers. And I’ve worked for others who weren’t leaders, lacking many of the attributes I just described.

Rob’s observations on leadership are thought-provoking and inspirational. “They taught me the art of humanity,” he said. I couldn’t agree more.

Leaders earn respect by action

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Dharmesh Shah, founder and CTO at HubSpot, offers some solid advice on the meaning of personal brand and leadership in this post from LinkedIn.